Delivery Information

  • Your order will be delivered in accordance with the delivery options that you selected when placing your order. The delivery options which are currently available shall be those in force at the time you place your order
  • Unless you are a business customer and we have agreed that you will collect the Products from our premises , delivery will be completed when we deliver the Products to the address you gave us
  • If no one is available at your address to take delivery, you will be provided with instructions enabling you to rearrange delivery
  • The Products will be your responsibility from the completion of delivery
  • You own the Products once we have received payment in full, including all applicable delivery charges
  • If you are a business customer and we agree that you will collect the Products from our premises, the following terms shall apply:
    1. You shall collect the Products within 3 business days of being notified that the Products are ready for collection
    2. If you fail to accept delivery of the Products within 3 business days of being notified that they are ready, then, except where such failure or delay is caused by an Event Outside Our Control or our failure to comply with our obligations under the Contract:
      1. Delivery of the Products shall be deemed to have been completed at 9.00 am on the third business day after the day on which we notified you that the Products were ready; and
      2. We shall store the Products until delivery takes place, and charge you for all related costs and expenses (including insurance)
    3. If 10 business days after the day on which we notified you that the Products were ready for delivery you have not accepted delivery of them, we may resell or otherwise dispose of part or all of the Products and, after deducting reasonable storage and selling costs, account to you for any excess over the price of the Products or charge you for any shortfall below the price of the Products
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